Please allow 2 weeks to prepare your pre-order (Monday to Friday). Please note that during busy periods, this time may be extended somewhat. You will receive regular emails informing you of the progress of your pre-order.
Your order will then be carefully packaged and handed over to the carrier ( Mondial Relay or La Poste) . Once your necklace has been shipped, you will receive an email from us to confirm the dispatch of your order. All orders are shipped with a tracking number so you can follow it every step of the way!
Delivery in Metropolitan France:
Mondial Relay delivery: 2 to 3 working days.
Delivery in Europe:
Delivery Mondial Relay: 2 to 5 working days.
Rest of the world :
Standard Colissimo Delivery: 5 to 7 working days.
We will deliver your order to the delivery address provided at the time you placed your order. It is your responsibility to ensure that the delivery address you provide to us is correct and, where applicable, that someone is available to accept or sign for delivery from the selected delivery service. We cannot be held responsible for packages signed for by someone other than the recipient.
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